You must provide at least one recipient email addr

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12 years 9 months ago #38323

When hitting Next from my shopping cart to take me to Paypal to do my payment, I get a screen in between that says:

"You must provide at least one recipient email address"

It sits there for a few seconds then redirects me to Paypal to complete the payment.

My account has an email address associated with it and it even fills it in in the Paypal payment page email address field. I have no idea what is creating this error.

Shop Address: pcsnyder.polishedgeekdemo.com/shop

Myra Ray
Myray Graphix

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12 years 9 months ago #38417

Please make sure that you have an email address configured in the from field of the Emails tab of the configuration of HikaShop.
Could you do a screenshot of that page ?
Alternatively, you can go in the menu System->Emails and try to unpublish the email which is causing that problem.

The following user(s) said Thank You: ladytixo

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12 years 9 months ago #38479

Fantastic as always, Thank you. The bounce email was blank for some reason.

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12 years 2 months ago #65629

Hi, I am having this problem as well. All fields seem to be filled in correctly, is there any other settings that affect this? Anything else I should be looking at?

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12 years 2 months ago #65755

Can you do a screenshot of the email tab of your HikaShop configuration ?

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10 years 11 months ago #135035

I have try all your suggestions but i see always the error
"You must provide at least one recipient email address."
I'm desperate, are days that I keep trying
Can I send a screenshot in private message? I prefer don't public my mail for spam :(

Last edit: 10 years 11 months ago by ladytixo.

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10 years 11 months ago #135201

You can send it to nicolas AT hikashop DOT com

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10 years 5 months ago #160149

Recently upgraded to Joomla 3.3.0 and HS 2.3.1 and I'm getting this same message. Everything processes fine (using Stripe plugin from CMS Techs), however this message appears. Didn't do it before upgrading. Any resolution to this? All email fields are filled out in config. Happy to provide access, screenshots, etc.

Josh

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10 years 5 months ago #160422

Hi,

It means that something (HikaShop, a plugin, or else) is trying to send an email but no destination email has been provided.
Please check that your HikaShop configuration is right full configured for the email part (where you can specify the email which will receive email notification for example).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 5 months ago #161355

I was getting the same error and was also not getting an order notification email sent to the seller (the buyer got their order confirmation email). After a couple of frustrating days following tips on the forum that got me nowhere, I was able to isolate the problem as a variable typo in Hikashop code.

If you see below, this was the error and the problem was with 'recipients' being spelt wrong. When I fixed the variable name, everything worked.

Notice: Undefined variable: receipients in /home/....../public_html/administrator/components/com_hikashop/helpers/helper.php on line 2170

so replace 'receipients' with 'recipients' and error goes away, and the order notification email also gets sent.

Last edit: 10 years 5 months ago by ambrosep.

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10 years 5 months ago #161416

Hi,

Thanks for the report, I just corrected it on our end.

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