Checkout not working

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12 years 5 months ago #53427

I think I broke my site. The checkout isn't working. How do I get it working again?
therollerskate.com/photos/duluth/product...h-aerial-lift-bridge

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12 years 5 months ago #53436

Hello,

Can you :

- Go to "Administration->Global configuration->Site"
- Turn off the "Search Engine Friendly URLs"
- Try it again and tell me if it works

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12 years 5 months ago #53473

No, that did not work.

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12 years 5 months ago #53476

Ok,
can you give me a temporary access to your back-end by mp ? It would help me to understand how to help you :).

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12 years 5 months ago #53514

That comes from the view customization you had made in the file "show" of the view "product". I've fixed it for you.

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12 years 5 months ago #53520

Thank you VERY much.

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11 years 3 months ago #116433

I have the same problem, got everything working so far but when I try to reach my cart/checkout he wont display the page.

Please help me! :blink:

My Shop


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11 years 3 months ago #116495

Anyone? :dry:
I can't finish now.. help?


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11 years 3 months ago #116652

Hi,

It's not the same problem at all. On your website, the issue is that you turn on the "force SSL on checkout" option of the HikaShop configuration and that you actually didn't configure any SSL certificate on your server.
You will have to turn it off and it will work fine.

The following user(s) said Thank You: fgalmere26

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11 years 3 months ago #116666

You are absolutly right! It's working now! :woohoo:


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10 years 9 months ago #143603

Hi,

I think i broke my site. gingerlilygallery.com/index.php?option=c...product&task=listing

Even though i add a product to cart its shows 'The cart is empty' at check out.

Could you please help me to resolve this problem

Thanks

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10 years 9 months ago #143619

Hi,
I just tested it and it worked fine, can you show me some screenshots of the problem that you're having ?

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10 years 9 months ago #143623

Here are the two attachement. I do 'Add to cart' and it takes me to the home page.





Thanks

Attachments:
Last edit: 10 years 9 months ago by anishkholay.

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10 years 9 months ago #143663

When I test it through this page , a popup is showing if I use the "add to cart" button and the product is correctly added to the cart, so can you give me a link to the page where you are having that issue ?

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10 years 4 months ago #165477

I am having the same problem but while in my checkout, I can not move on to "finish". quackersmackers.com/pro-shop/product/qs-original-logo-koozies

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10 years 4 months ago #165659

Hi,

Which version of HikaShop do you have ?
Does your template display the system messages ?

Can you give us a screenshot of your checkout settings ?

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9 years 5 months ago #205486

What file would this be?

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9 years 5 months ago #205505

Please provide more information on what you're talking about.
Like that we can't answer you.

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9 years 5 months ago #205576

""That comes from the view customization you had made in the file "show" of the view "product". I've fixed it for you.""

Click add to cart and no pop up, and then click scentsgourmet.com/checkout and it redirects to: scentsgourmet.com/liquid-scents/product/listing

All social plugins are disabled and database checked, So I can't figure out what the problem is ;/

I PM'ed you access since this is my problem and again, sorry for posting on more then one Thread.

Thank you SO SO much for help! It's just the only thing that is not working ;/

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9 years 5 months ago #205592

Hi,

It's not because someone else had an issue which look similar to yours that the solution will work.
You apparently didn't customize the product page on your website and you issue seems to come from something completely different. I'll have to look deeper into the issue to tell you what to do, but it's highly probable that it has nothing to do with what was talked about in this thread.
Let's continue the discussion on the issue in one place on this thread:
www.hikashop.com/forum/product-category-...-stay-same-size.html

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