Credit Card payment plugin not working

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13 years 9 months ago #5901

I set up the credit card payment plugin because I want to be able to process credit cards manually. When I enter in the credit card information and hit next on the checkout page it only refreshes the page. I don't get and email and nothing shows up in my orders section. Can you help me out with this?

Thanks

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13 years 9 months ago #5903

This is a known issue in the current release of HikaShop which will be fixed with next release this week. In the mean time, you can look at that thread for the fix:
www.hikashop.com/en/support/forum/4-how-...s-manually.html#5172

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13 years 9 months ago #5994

Which part on the forum should I implement? I tried replacing the line of php code for cc owner but it didn't work.

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13 years 9 months ago #5995

Could you download the latest version from this website and update ?
If it still doesn't work, could you give a screenshot of the configuration of your credit card plugin and checkout page where it doesn't work ?

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13 years 9 months ago #5996

Can I update with out having to reinstall the whole component?

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13 years 9 months ago #5997

Yes. You can just install over the previous version.

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13 years 9 months ago #6058

I reinstalled and it worked. I also upgraded to essential but it still requires user registration. How do disable this?

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13 years 9 months ago #6060

You can go in the config under the tab display to turn off the "regsitration" option.

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13 years 9 months ago #6061

I found how to disable registration in the configuration tab but it's still showing up on the checkout page.

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13 years 9 months ago #6062

That should remove the username/password fields from the checkout registration page. The remaining fields are the email address ( to send the notifications ) and the address fields which can be customized via the menu Display->Custom fields.

If you really don't want the login/address screens, you can remove the login_address_ views from the checkout workflow option of the configuration. The drawback will be that you won't have any billing address nor email notifications sent to the users.

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13 years 9 months ago #6063

The username password fields are still there on the left and new registration on the right. Even after cleaning cache. I went to configuration, display, and changed option to no registration. Anything else I can do to get this of.

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13 years 9 months ago #6065

You're talking about the login part on the left right ? That part can be hidden by adding the CSS below in the config under the tab display in the CSS zone:
.hikashop_checkout_login_left_part{ display:none;}

Some users want to deactivate the registration of users during the checkout but still want existing registered users to be able to login which is why the left part isn't removed when you turn off registration.

I was talking about the right part of the screen: there, the username and password fields should be removed so that users won't be registered.

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13 years 9 months ago #6076

I found the login left code in the css but what should I add to remove it. When I put comment code around the css it causes the login to appear above the other registration info but I want it to disappear. Also the orders are submitting but I have to click the next button twice. Is there anyway that I can only click the next button once for a order to be submitted? I customer might think their order has been submitted when the page is refreshed but yet they have to click the next button again for it to go through.

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13 years 9 months ago #6077

The CSS code I gave you above is not in the default CSS of HikaShop. Otherwise, you wouldn't see the login part by default. You need to ADD it in that file.

We don't know of such problem where the user needs to click twice on the next button. Normally, when the user clicks on next it goes to the next step. It only stays on the current step if he made a modification and that this modification needs to be displayed (payment method change, shipping method change). Could you give the URL of your website so that we can see the problem ?

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