Allways have to hit the "cart" button twice

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  • Hikashop Essential
13 years 9 months ago #5962

Hi,

next problem, but I think thats easy to solve. If I log in to my page, go to a product and put some in the cart, then it took me to the ckeckout page. But here it says to me that it does not found any shipping options for me. But now, if I click a second time on the checkout-button in the cart-module, then it shows me the shipping options. What did I wrong?

Regards, Benny.

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  • MODERATOR
13 years 9 months ago #5964

Hi,

Could you give the link to the website where you have that problem ?

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  • Hikashop Essential
13 years 9 months ago #5966

Hi,

yes:

www.eiwomisa.de

But the shop is not active yet, only visible for admins. It seems that hikashop don't recognize that I am logged in.

Regards, Benny.

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13 years 9 months ago #5967

We would need to be able to access the shop in order to see the problem :)
If you want, you can create us an access and send it to This email address is being protected from spambots. You need JavaScript enabled to view it.

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  • Hikashop Essential
13 years 9 months ago #5969

Ok, you should have the mail.

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13 years 9 months ago #5972

Hi,

I tried on both chrome and internet explorer and I wasn't able to reproduce the problem. With all the cases I tried on your website, I never got once no shipping methods.

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  • Hikashop Essential
13 years 9 months ago #5973

Not, no shipping methodes, but all shipping methodes. Your user is set to austria, you only should see the AT ones. And please try firefox too.

Thanks, Benny.

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  • MODERATOR
13 years 9 months ago #5974

Yes, I only see the AT ones.

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  • Hikashop Essential
13 years 9 months ago #6028

Hi,

hmmm, I think I got the issue. In the configuration I set "europe" to my main tax zone. Now I set it to "germany" before you testet it. Since this change its gone.

Thanks anyway!

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