Hi,
I tried to order a ticket on your website but never received a confirmation email for my user account. Are you sure that you configured properly your joomla email settings ? Maybe that's what you meant ? That you don't receive emails ?
Normally, hikahsop will send notification emails to the admin when an order is created and when it is confirmed. If you use the credit card collection payment plugin, the credit card information will be split in two. Half will be sent in the email and half will be stored in the order details on the website. That is done for security reasons. Sending the credit card information via email, even though it could be done by doing some modifications to the code, is not something we recommend as it is too easy to have your customers' credit card information stolen.
If you use custom order fields instead of custom address fields, the information entered by the user into them will also be sent in the order creation notification email.