No shipping option during checkout

  • Posts: 5
  • Thank you received: 0
13 years 9 months ago #7898

Hi,
When I am in the checkout, I chose the payment method and click on the next button. After doing so, I have automatically bought the product and the sale is complete. So no shipping option appear and the sale goes through without shipping charges. I couldn't find any other posts that had this problem so....... Any idea? Thanks very much.

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
13 years 9 months ago #7900

Hi,

You need to set a weight in your products. Otherwise, they are considered as virtual goods which do not need shipping.

Please Log in or Create an account to join the conversation.

  • Posts: 5
  • Thank you received: 0
13 years 9 months ago #7901

Ok, great. I am doing that now. Hopefully that'll do it! Thank you.

Please Log in or Create an account to join the conversation.

  • Posts: 5
  • Thank you received: 0
13 years 9 months ago #7917

Yes, that was the problem. Thanks again :)

Please Log in or Create an account to join the conversation.

Time to create page: 0.060 seconds
Powered by Kunena Forum