Change "Link to product" in EMails

-- url of the page with the problem -- : www.waffenmarti.ch/shop
-- HikaShop version -- : HikaShop [1308241414] /
-- Joomla version -- : 2.5.14
-- PHP version -- : 5.3.27
-- Browser(s) name and version -- : 31.0.1650.57 (Official Build 235101)
-- Error-message(debug-mod must be tuned on) -- : None

Hello there

I have a problem if a customer sends a question about a product. If a customer uses the button to ask a question about a product, then there is a "Link to product" that leads to the backend to the problem.

So my customer, the owner of Waffenmarti has a big problem with that. In his point-of-view, that is to complicated since he have to login to the backend, and that is already to much. Don't ask why, I discussed that hours of hours and I can't see and end.

He would like that this "Link to product" leads to the Front-End and not to the backend. Would this be possible and where do I have to change that. I guess it's possible somewhere in the source-code of the EMails, but I don't know how to create a link that leads to the frontend instead to the backend.

Thank you and best regards
Frustrated Mike

Hi,

No problem, we have a solution for that

You have to edit the " A contact request has been made " email via the menu System > Email, then replace the tag:

{VAR:PRODUCT_DETAILS}

{VAR:FRONT_PRODUCT_DETAILS}

Hello there

After a while I managed to update the Shop to 2.3.0 (latest version) and i try out to replace the backend-link with the front-end link.

The EMail-Request creates a link like: www.waffenmarti.ch/shop/product&task=show&cid []=216&Itemid=372 (NOT to admin backend - that is perfect and what i want), BUT: it do not work!

Since i activated this... how it's called... SEF or something like that the link should be:
www.waffenmarti.ch/shop/diverse-gewehre/...62-mm-x-51-nato.html

in that case and the Link that VAR:FRONT_PRODUCT_DETAILS creates is " www.waffenmarti.ch/shop/product&task=show&cid []=216&Itemid=372" and this produces a 404

May I kindly ask you for help

Hi,

What can be done is set a canonical url (full path) to your products via the product edition page.
This will improve the SEO and we will use it in the email "contact_request.preload.php" file via the menu System > Emails.

In this email, replace the code:

$front_product_url = hikashop_frontendLink('product&task=show&cid[]='.$data->product->product_id.$url_itemid);

$front_product_url = $data->product->product_canonical;

Hello Xavier

This solution with the canonical URL would be nice and would work for me.

I think it makes sense to use our product code that is build like this "art0000482" as cannonical url.

I read the help about the canonical help, but I'm not sure how I must specify it. Is it correct if I put for example the product code like above in it?

Canonical URL: art0000482

Would this work? Or what do I have to specifiy into this canonical URL?

I also tried to write " www.waffenmarti.ch/shop/art0000482 " or " www.waffenmarti.ch/shop/art0000482.html " to this canonical url field, but with the links above a cannot open the product

Hi,

The url set for the canonical url field must be a valid one. You have to use an url from an existing menu.
For example if you reach a page from a menu and the url is: www.waffenmarti.ch/shop/pistolen/desert-...2-usa-fertigung.html , so youhave to use that url for the canonical field.

In your case you have to set the full path to work for your issue.