Voting stars aren't showing.

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10 years 7 months ago #152604

-- url of the page with the problem -- : sweetmemories62.com/index.php/hikashop-m...uct/10-gift-bundle-2
-- HikaShop version -- : Starter
-- Joomla version -- : 2.5
-- PHP version -- :
-- Browser(s) name and version -- : Google Chrome and IE8
-- Error-message(debug-mod must be tuned on) -- : Error_message

I have tried looking at other posts to solve my problem, however I can't solve it. I don't even get a drop down box of the ratings or get stars of the rating. I would really appreciate your help and as to why it is doing it. I tried playing around show.php but I then got duplication of the comments box.

Thanks Sam

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10 years 7 months ago #152606

Hello Sam,
Note that you'll be able to enable the product vote & comment section through the options of the page : "Hikashop->System->Configuration->Features->'Vote & Comment'"

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10 years 7 months ago #152778

Firstly thank you for your reply. I have already set that and I can't see the stars. Here are my settings:

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10 years 7 months ago #152856

Hi,

I checked your website and I can see that there is a javascript error caused by a conflict between mootools and jquery on it. Because of that, the stars cannot be initialized.
You should try to install and configure the plugin jquery easy which often solves such conflict:
extensions.joomla.org/extensions/core-en...jquery-scripts/18327

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