How can i change product page picture size?

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9 years 6 months ago #201673

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.0

Hello!

How can i change the size of the photo in the product page?

I attached a screenshot!

Regards, :)

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9 years 6 months ago #201691

Hi,

You have options in HikaShop for that.
See: www.hikashop.com/support/support/documen...fig.html#main_images

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 6 months ago #201734

Hello,

Ive tried that it deosnt change anything but the thumbnail.

Regards,

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9 years 6 months ago #201735

Hi,

So I'm afraid that I don't understand what you want to change exactly.
The thumbnail is the picture displayed in the product page, it is the "Product page image width" and "Product page image height".

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 6 months ago #201844

hello
1). I would like to change the size of the photo in the product description page. Ive tried everything it doesn't change. ( i Attached a screenshot for reference)

2). The variants ( charesterics) drop down is duplicated for some reason it shows 2 drop downs instead of one. ( I attached a screenshot)

Regards,

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9 years 6 months ago #201855

Hello,
1.
Ok, so in that case using the "Product page image width/height" options should do the job, if not, your Template CSS file is probably forcing your product image size, so the solution can be to redefine your Product image by using some CSS code : www.hikashop.com/support/documentation/1...the-display.html#css

2.
That issue is probably cause by the way you configured your product, can you show me some screenshots of how you configured your product page, especially the "Characteristics" tab ?
Thanks.

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9 years 6 months ago #201930

Hello,

1. Ok awsome i managed to fix the picture issue, thank you loads!

2. Ive attached the screenshots for you to see the configuration about the charesterics.

Regards,

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9 years 6 months ago #201938

Hi,

There are no screenshots in your last message. Could you try again?

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9 years 6 months ago #201963

Hello,

Yes here they are

regards,

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9 years 6 months ago #201983

Hi

In my penultimate message, I was talking about the product settings not the settings of the HikaShop configuration.
Could you also provide a link to that product page ?

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9 years 6 months ago #201992

hello,

sorry, what do you mean by product settings?

and the site is offline so i can't provide the link.

Regards,

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9 years 6 months ago #202005

Hi,

That issue is probably cause by the way you configured your product, can you show me some screenshots of how you configured your product page, especially the "Characteristics" tab ?

Nicolas asked you how you have configured the product ; he want details about your product.
Because seeing the result in the front-end is not useful if we can't know how the product is configured in the backend.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 6 months ago #202286

Hello,

Ive attached the configuration

Regards,

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9 years 6 months ago #202299

Hi,

It seems to be a JavaScript / CSS issue. The dropdown is a HTML "select" tag, but thanks to bootstrap this is transformed into a HTML "ul - li", so the select should be hidden and only the ul - li displayed.

Please check thanks to your browser console if there is no Javascript errors, and check in the html if an element shouldn't be hidden.
www.hikashop.com/support/support/documen...ize-the-display.html

A link to your website could help us to find the reason of that issue.

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9 years 6 months ago #202693

Hello, sorry for the late reply.

My site is not live but here is the login details:

Login: hikashop
Password: hikashop

Last edit: 9 years 1 week ago by Konstantin1996.

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9 years 6 months ago #202702

Hi,

The issue apparently comes from a conflict between the Joomla chosen library and something called "selectify" on your website (maybe from your template ?).
Try to turn off the "Use Chosen library" setting of the HikaShop configuration, as it is by default.

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9 years 6 months ago #202780

hello

haha i turned of the "use chosen library" the problem is solved but now the image of the product isn't showing due to the library being off.

Regards

Last edit: 9 years 6 months ago by Konstantin1996.

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9 years 6 months ago #202818

Hi,

We cannot access to your website anymore so we won't be able to give you a full answer.
But HikaShop can work without any issue without "chosen" ; you have to see if you have javascript errors in your pages and fix them.
Because HikaShop is working with Joomla 1.5 & 2.5 without chosen, I can assure you that deactivating the lib does not affect HikaShop.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 6 months ago #202872

Hello,
Soryy about that, you can access the site back i activated the account.

I have tried switching the library off but when i do that, the product pictures don't show anymore as you can see now on the site.

Regards,

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9 years 6 months ago #202875

Hi,

The issue is link to your template or some plugin you have installed.
When you have such kind of issue, please open the "console" of your browser, you will see errors and more precisely, javascript errors

js-395b0.js:8 - Uncaught ReferenceError: jQuery is not defined
js-efe24.js:6 - Uncaught ReferenceError: jQuery is not defined
279-hublot-classic-fusion-carbon-gold-rubber-strap:219 - Uncaught ReferenceError: jQuery is not defined
279-hublot-classic-fusion-carbon-gold-rubber-strap:698 - Uncaught ReferenceError: $JVAS is not defined
As you can see, jquery is not include anymore in your website.
And it's not something related to HikaShop or his configuration because we have our own jquery library and for the four errors you can see in the console, none are in HikaShop.
But the fact that there is javascript error stop the rest of the javascript processing and could affect things ; like the gallery which is provided by your template.
The product page you're currently using is not the default HikaShop product page, it's something which has been override by your template ; so the best will be to contact your template provider.

Here the code that we could find in a product page :
<div class="col-sm-6 col-md-4">
    		<div id="hikashop_product_image_main" class="hikashop_global_image_div shop-content-item" style="">
	<div class=" shop-slider-container">
				<ul id="hikashop_main_image_div" class="hikashop_main_image_div gallery product-slider owl-carousel" data-thumb=".product-slider-pager-">
		<li class="item" rel="zoom"><img id="hikashop_main_image" title="" alt="" src="/images/com_hikashop/upload/hublot-501-pm-1680-rx.jpg"><a class="zoom-item" rel="prettyPhoto[pp_gal]" href="/images/com_hikashop/upload/hublot-501-pm-1680-rx.jpg" title=""></a></li>		</ul>
		<!-- End slide -->
		<div class="bottom-border"></div>
		<div id="hikashop_small_image_div" class="shop-slider-pager owl-carousel product-slider-pager-">
					</div>
		<!-- End Thumb -->
	</div>
</div>
The image is right there but due to the template modification, the image is hidden, the "shop-slider-container" is 0px height so it is not visible.
And we do not have any "shop-slider-container" in HikaShop. So I won't be able to help you for that.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
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