ORDER_ADMIN_NOTIFICATION_SUBJECT_ORDERNUM

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9 years 5 months ago #204154

-- url of the page with the problem -- : www.compministry.org
-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.4.40
-- Browser(s) name and version -- : Mozilla Firefox 38.05

Custom fields will not display on this email. These custom fields will not display on the Request administrator notification email that is received with the order request. We are using the HTML version of the email.

Table Column Name Label
address organization_name Organization
address requestperson Request Reason
address personpickingupequipment Person Picking Up Equipment

The fields display on the web site order from and when they are submitted, the fields are saving in the database but will not print out.

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9 years 5 months ago #204159

Hi,

If you have created an "address_template" override for your front-end template, you will need to do the same for the backend template.
That's the best way to change how the address is displayed.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 5 months ago #204216

I created three new fields to collect data. Organization, Requestreason & Personpickingupequipment. All of these custom fields are in the address table.
The shopping cart properly collects the data from the customer and I can see it displayed in the backend with the customer's request information. What I can't see is these three fields listed on the report.
I have attached a jpg file so that everyone can see what I'm trying to accomplish.
Thanks

Attachments:

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  • MODERATOR
9 years 5 months ago #204225

Hi,

Thanks, I see what you're trying to do.

To use the "address" vars, you have to use {VAR:shipping_address.Organization} or {VAR:biliing_address.Organization}
Please be careful with the namekey of your custom field, the system is case sensitive.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 23
  • Thank you received: 2
9 years 5 months ago #204291

Jerome

Thanks. That got it. I was using just "address" instead of "shipping_address" plus I wasn't watching my case sensitive names.

Tom

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