Currency rates not refreshing

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9 years 4 months ago #207688

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.3.6

We have multiple currencies activated but they are not updating.

Is there something I need to change in our settings?

It created a bit of a issue for a number of our events.

I have added a screenshot of our settings and you will see the last update was 4/23.



You will also see that I have asked the currencies to refresh every 1 day.

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Last edit: 9 years 4 months ago by cberry1971. Reason: adding img

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9 years 4 months ago #207759

Hi,

Did you enable the "currency rates auto update" plugin via the Joomla plugins manager ?
You also need to configure your cron task in the "cron task" tab of the HikaShop configuration.
Here is a tutorial which explains all that:
www.hikashop.com/support/support/documen...hikashop.html#update

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9 years 4 months ago #207801

Yes the plugin is active and the cron task is configured.

This feature used to work and now is not for some strange reason.

Any other suggestions? Sorry to bug you.

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9 years 4 months ago #207816

Hi,

Then it probably means that your cron task is not triggered anymore.
Can you follow this documentation ?
www.hikashop.com/support/support/documen...cron-task.html#check

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9 years 4 months ago #208119

I am sorry, I have done what you suggest in the link, but it did not work, I get this error:

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9 years 4 months ago #208121

Hi,

The issue is that you have changed the cron task URL from
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to
Part of the message is hidden for the guests. Please log in or register to see it.

And thus our server is triggering your home page instead of your cron processing page.
So the cron task was not working. I've changed that for you. It should work better now.

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