User input for the product ...

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9 years 3 months ago #210972

-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.43
-- PHP version -- : 5.5.12
-- Browser(s) name and version -- : Chrome

Hello:

How can I implement user input for a product in Hikashop Business?

Example: If a user orders business card, then the user should be able to write the name, address etc to be printed on the card. Another example would be to personalize a gift item. E.G. been able to enter the name or names to be printed on the gift item.

Thanks,

<<< Ali >>>

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9 years 3 months ago #210979

Hi,

That's what item custom fields are for. They are only available in the HikaShop Business edition, indeed.
Read about them in the documentation here: www.hikashop.com/support/support/documen...shop-field-form.html

Need help with customisations of layouts, style or other site development? PM me!
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9 years 3 months ago #211091

Thanks ... I will have to upgrade from essential to business first.

In the meantime, I have added a custom field to a product, which is not showing up on the product page on the front-end.

Here is an image of the configuration.

Note: I apologize, but the site is on localhost, therefore, I will not be able to provide the access

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9 years 3 months ago #211093

Hi,

That's normal. Custom product fields won't display on the product page.
They will display on the product edition interface so that you can enter data in them in the backend.
Once you do, you'll be able to see that data on the product page if their "frontend" setting is turned on.
That's why lousyfool told you to use custom item fields and not custom product fields since what you want to do cannot only be done with custom item fields, as the documentation link he gave you explains:

With the product custom fields (both essential and business edition only), you will be able to personalize the information for your products. Your potential customers will be able to see those on the product page. Also, with the filtering module, which will be available in a later release, your customers will be able to filter your products using filters based on those custom fields.
With the item custom fields (business edition only), you will be able to personalize the information you can gather from your customers when they order something on your store. The custom fields will appear on the products page where you will be able to ask the user information related to the product he wants to buy. It's useful when you sell personalized goods like for example a shirts selling website where the customers can upload an image to be printed on the shirts.

www.hikashop.com/support/support/documen...shop-field-form.html

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9 years 3 months ago #211283

Hello:

I did upgraded to Business version and set up an item custom field.



Back to product custom field. I am confused. The way I understood the product custom field will appear on the product page as per the following excerpt from the help screen. The part that confuses me is the bold part.

With the product custom fields, you will be able to personalize the information for your products. Your potential customers will be able to see those on the product page. Also, with the filtering module, which will be available in a later release, your customers will be able to filter your products using filters based on those custom fields. This is only available in commercial versions of HikaShop.


When I clicked on the Help Button at the Item custom field editing screen, the following information is displayed:

Front end : If set to yes, address and user customer fields will be used during the checkout process to ask more information about the customer. Product custom fields will be displayed as specifications on the product page.


All of the help text messages suggests that the product custom field should appear on the product page. This is what is confusing me.

I would like to have something like in the attached image. This was taken from Hikashop's Showcase forum. Not sure if I am allowed to give out the web address or not. Therefore, I omit it.

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9 years 3 months ago #211291

Hi,

I don't see any "add to cart" button in your product page.
If there is no "add to cart", I think that the fact that the custom item fields are not display is linked.

Here the condition to display the custom item fields in the product page

if (!$this->params->get('catalogue') && ($this->config->get('display_add_to_cart_for_free_products') || ($this->config->get('display_add_to_wishlist_for_free_products', 1) && hikashop_level(1) && $this->params->get('add_to_wishlist') && $config->get('enable_wishlist', 1)) || !empty($this->element->prices))) {

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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