Checkout guest view

Hi,

With older hikashop version 3.1.0 we had configured checkout workflow like this.

1. Cart
2. Login
3. Address
...

So after user login, or register or continue as a guest, the login step would be not displayed if user switch between steps.

Now with hikashop 3.5.0 and new guest information edit feature this is not possible if user is guest. Is there a way to have it like it was before?

Thanks

Hi,

Didn't want to create new topic as the question is same, regarding guest information.

Been playing with guest view and noticed that after user enter email address as a guest and shipping address, then after trying to modify entered email ( it doesn't matter if it was changed or not ) after submitting it again, previous shipping address is deleted and user is prompt to enter new shipping address again. Not sure why it is done like that but shouldn't address be saved?

Thanks

Hello,

Not sure why it is done like that but shouldn't address be saved?

Hi,

What do you mean with "if he didn't use Same address for shipping option"?

I tried to set address as a billing or both but that didn't help. After using "change guest information" the address gets cleared in "show_block_address" view and user must enter it again. However if using "Ask address on registration" option it works fine. So what is the difference?

Now for registered users i must use "show_block_address" and "ask address on registration" option is not for me.

Thanks

Hi,

I tried to set address as a billing or both but that didn't help. After using "change guest information" the address gets cleared in "show_block_address" view and user must enter it again. However if using "Ask address on registration" option it works fine. So what is the difference?

Hi,

Ok i see but i still think this is kinda odd cause you asking user to enter same thing again which he already did. It could potentially lead to cart abandonment...

Please fallow my images attached and i hope you see my point.

1

Hi,

Please try it here:

Hello,

Thank you for your access, as we said through out last messages :

Guest addresses will only be saved when the order is created, else we won't save any addresses. That's why after using the "Change guest information" button your customer will have to add his shipping address again if he didn't use the "Same address for shipping" option.

Hi,

You right. It helps and the address is saved but it gives another issues like that you have 2 views which basically does the same thing. Anyway thanks for clarification.

However i am still confused why using "ask address on registration" the address is saved and not then using show_block_address view... i see no difference.

Kind regards

Update. Also after deleting address from "show_block_address" view it is not deleted in "change guest information" and that makes no sense...

I am still looking for solution or kinda fix here.

Thanks

Hi,

1. I am pretty sure it is not browser because what would be the point of "change guest information" if email wouldn't be there? So it does save it and also saves address if "ask address on registration" is set to yes. Also Inspecting code i see that all inputs have values with same data as well...

2. My all issue regarding this topic is that if user tries to change hes email via "change guest information" it shouldn't effect address, isn't this right?
Why after each time he press "change guest information" address is deleted from "show_block_address" view and he must enter it again? That makes no sense for me...

3. In order to allow registered user to change they address i must ADD address block to my checkout and turn off "ask address on registration" setting. However this lead to the issue above 2. for the guest users.

4. If i add address block and set "ask address on registration" to YES then it leads to the issue above 1.

If you think that issue 2. is this how it should work then i am out of ideas and i will have to fix and modify code by my own to feel my needs i guess...

Thank you for support and have a great day

Hello,

1. It's re-setting guest address information because it's stored in your session.

2.

Why after each time he press "change guest information" address is deleted from "show_block_address" view and he must enter it again? That makes no sense for me...

If you think that issue 2. is this how it should work then i am out of ideas and i will have to fix and modify code by my own to feel my needs i guess...

Hi,

Thanks for explanation Mohamed. Everything what u said makes sense.

Now. Would it possible to make same for show_block_address as it is done for guest "It's re-setting guest address information because it's stored in your session."?

Because as example you can try asos.com guest checkout and you will see what i mean.

Kind regards

Hello,

If you want to keep your addresses when setting the "Ask address on registration" to NO, then the solution can be to edit the file "administrator\components\com_hikashop\classes\user.php", and change these lines :

$query = 'UPDATE '.hikashop_table('address').' AS hk_addr '.
		' SET hk_addr.address_published = 0 '.
		' WHERE hk_addr.address_user_id='.(int)$ret['user_id'].' AND hk_addr.address_published = 1';
$this->database->setQuery($query);
$this->database->execute();

if(empty($_SESSION['hikashop_previously_guest_as']) || $_SESSION['hikashop_previously_guest_as'] != $ret['user_id']) {
	$query = 'UPDATE '.hikashop_table('address').' AS hk_addr '.
			' SET hk_addr.address_published = 0 '.
			' WHERE hk_addr.address_user_id='.(int)$ret['user_id'].' AND hk_addr.address_published = 1';

	$this->database->setQuery($query);
	$this->database->execute();
	unset($_SESSION['hikashop_previously_guest_as']);
}

if(!isset($params['address_on_registration'])) {
	$config = hikashop_config();
	$params['address_on_registration'] = $config->get('address_on_registration', 1);
}
if(!$params['address_on_registration'])
	$_SESSION['hikashop_previously_guest_as'] = $user_id;

$app->setUserState(HIKASHOP_COMPONENT.'.user_id', 0);
hikashop_loadUser(false, true);