where are my old support threads?

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6 years 1 month ago #299101

-- HikaShop version -- : 3.5
-- Joomla version -- : 3.8.1
-- PHP version -- : 7
-- Error-message(debug-mod must be tuned on) -- : none

hi guys

i want to review my old support threads but its gone now

only a few were left,was this transferred?

where can i find them?

thanks

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6 years 1 month ago #299103

Hi,

We did not delete any old threads so you should still be able to find all your threads. For example, using the search system of the forum with your username, I can find precisely 366 results:
www.hikashop.com/forum/search.html?searc...er=inc&childforums=1
Which corresponds to the total number of your messages on this forum.

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6 years 1 month ago #299237

hi

if you check my account i only have 22 topics



what could be wrong?

Attachments:

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6 years 1 month ago #299239

Hi,

I'm not sure. Maybe it's a bug of Kunena. Or maybe they only display you the messages of less than 1 year in that listing to not eat up too much resources.
Note that I also see a "more" button on your screenshot. Maybe if you click on it you would get the rest of your messages ?

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5 years 4 months ago #308606

hi

is there any way to see my old support threads?

clicking on more doesn't do anything

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5 years 4 months ago #308609

Hi,

View your profile (by clicking "Profile", not "My Topics"), and it'll list all your stuff.

(If I view your profile, I can see all your 389 topics listed as of now.)

Need help with customisations of layouts, style or other site development? PM me!
(Don't forget to turn on "E-mail notification of new messages" )

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5 years 4 months ago #308622

Hello,

I confirm that all your posts are still available and we do not delete all threads.
If you have issues with Kunena and the profile system, feel free to contact their support or open a bug report in their github repository.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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