Change payment confirmation email

-- url of the page with the problem -- : www.tweedehandjes.com
-- HikaShop version -- : 4.3.0

Hi,

At this moment, the order creation and order payment notification e-mails are the same, only I would like to change the last one.
I've tried everything but I cannot manage this.

When a customer created an order and also when he paid the order, always the ORDER_STATUS_NOTIFICATION_SUBJECT email is being send.
I have set up different emails per orderstatus in the "status override" tab, but still the same email is being send, even though the order status changed.

Could you please advice?

thanks,
Joyce

Hello Joyce,

Can you give us more information about the issue you are facing ?
Do you mean that the subject of the email is "ORDER_STATUS_NOTIFICATION_SUBJECT" instead of "Your order No. %s is now %s at %s" (%x are dynamique values) ?

Kind regards,
Mohamed.

Hello Mohammed,

No, the subject is ok, only the content of the "order Creation" and "order confirmation" emails is the same and I want to change that, but do not know how.

I have set up different emails per orderstatus in the "status override" tab, but still the same email is being send, even though the order status changed.

Regards joyce

Hello Nicolas,

I changed the html for the order status notification email via the status overrides option. Please see attached file for more detail.
I tested the result by creating an order in my webshop. I received the "created" and "confirmed" emails which did not contain the desired text.
I also checked it in the email history menu indeed.

Hopefully you van see the issue by checking the attachment.

Kind regards,
Joyce