Hello,
First, you use the 5.0.4 version of HikaShop, and the HikaShop 5.1.0 have some fix in order to better manage Google MicroData, and so can you process an update in order to see if that solve you current issue?
Don't forget that when you update your site, we highly recommend to process a test on a clone rather than on your site in the production phase.
Now, if that don't solve your issue, we will need to analyze directly on your site web the issue, and for this we need to have your site with the configuration that causes the problem.
for this please provide these elements :
- Relative "vote & comment" settings screenshot that leads to the MicroData issue
- Url link to your backend access (administrator)
- Backend user references (with maximum Acl)
Note : Use our
Contact us
form to provide these elements, and don't forget to add an Url link to this topic in your message.
Regards