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Starter Version - funktioniert nicht

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13 years 2 weeks ago #29194

Hallo...

Wollte einen Shop (1Produkt) erstellen. Leider funktioniert die Bestellung nicht.

Die Eingabe eine Adresse ist nicht möglich. Ist die Stater VErsion nicht zum richtigen Einsatz geeignet?

Bitte helft!

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13 years 2 weeks ago #29195

Hi,

The starter edition works just fine and you can enter addresses in it.
If not, then you have a problem on your checkout.

It could be that problem: www.hikashop.com/en/support/documentatio...ty-issues.html#modal
So you should check your browser's javascript error console.

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13 years 2 weeks ago #29197

Danke für die schnelle Antwort. Ich find Eure Komponente echt super, deshalb bin will ich eine Lösung finden.

Es werden keine Javascript Fehler angezeigt. Nur ein paar CSS Fehler.

Problem ist: Wenn ich unter "Schritte des Bestellverlaufs" zum Punkt "Adresse" komme, dann wird dieser im Frontend nicht angezeigt.

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13 years 2 weeks ago #29200

You could give the checkout workflow you're using?
Maybe you could do a screenshot of the tab "Checkout" of the configuration ?

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13 years 2 weeks ago #29201

Danke für Deine Hilfe..

Ich hoffe Du kannst den Fehler entdecken!

Attachments:

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13 years 2 weeks ago #29203

The problem is that you can't have the "address" view without the "login" view on the checkout workflow.
You need to add it back or remove both.

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12 years 9 months ago #37734

Hi,
i have the same problem but i have the nessecary steps:
cart,login_address_confirm,end
At the login/adresspage i cant continue to the next page. There is no errormessage or anything else. Can you tell me what i need to do?
Ciao
Enrico

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12 years 9 months ago #37819

That's a valid checkout workflow you have.

First, please check your template jdoc include :
www.hikashop.com/en/support/documentatio...issues.html#messages
Then, if you can't continue to the end of the checkout, you should see an error message which should help you understand your problem.

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12 years 9 months ago #37834

Thank you, now i see some errormessages (i filled all fields):
if i try to register with a new Mailadress i get:
- mailadress already registered (this is not true, there are no mailadress registered)
- please add a adress or choose one

if i try to login with a registered Mailadress i get:
- Username or password wrong or did not exist
- please add a adress or choose one

if i try to register new i get:
- this mail is already registered
- please add a adress or choose one

I dont understand the problem, can you give me a hint?

Thank you

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12 years 9 months ago #37919

Hi,

1. If the system tells you that the email address already exists when you register, then that's the case. That error comes directly from Joomla and it's not lying ;)
You should try with another email address

2. When you login, you should use your username, nor your email address. That's probably why it tells you that you can't login with your email.

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