Hika Auction Cron Cancelled due to errors

-- url of the page with the problem -- : islandsurplus.co.uk
-- HikaShop version -- : 4.6.2
-- HikaAuction version -- : 3.2.0
-- Joomla version -- : 4.2.5
-- PHP version -- : 8
-- Browser(s) name and version -- : brave
-- Error-message(debug-mod must be tuned on) -- : see images

Hi,

after our first auction ended no notification emails nor links for people to pay for their lots were sent.

I had a notification to say the cron job had been cancelled due to too many failed attempts then when forcing manually from the auction configuration had this message: Table 'dbs5213379.v638a_hikamarket_vendor' doesn't exist

Running the debug gave the error report in the images attached.

There is no where to see orders, invoices or anything created from the hika auction system for wining lots.

Posting here for Nicolas as now all emails are bouncing. thank you

Hello Nicolas,

thanks for your response.

doing it manually didn't cure it, all I got was: 1146
Table 'dbs5213379.v638a_hikamarket_vendor' doesn't exist.

Updating seems to have sorted it.

I am still a little confused though. Even though the cron has now been sucessful, there is no where I can see orders, invoices or details of what a customer has won, apart from the product listing itself in the auction section of Hikashop that shows the highest bidder, am I missing something?

I assumed it would work with Hikashop and create an order or invoice or something and yet I see nothing.

many thanks

Lee

thanks Nicolas.

Getting there gradually. Cron now working via 3rd party.

I didn't configure the workflow section of Hika Auction as I had selected "use Hikashop checkout" but now I realise it's required.

Now have configured the auction checkout workflow but now trying to work out why I cannot proceed through the process when in the shopping cart.

After being sent an email to "complete your order" I now follow the link, Login, go to my Cart and see my item but cannot proceed to the Shipping and payment option as the "next" button does nothing, not sure where to look next.

Kr

Lee

Here you go Nicolas.

hope you see something obvious.

thank you

Lee

Nope, doesn't make any difference. Exactly the same.

My second auction ends tomorrow, I really must get this sorted out. No point in the most important part of the auction being inoperable.

I've now changed the workflow so everything is in one step but it still doesn't allow me to complete the order

You still have access to the back office any chance someone can look at this for me, I can't keep going backwards and forwards without a solution.
I'm happy to pay for it, it's so frustrating and time consuming when you are not sure what you are doing.

Many thanks

Lee

Url is www.islandsurplus.co.uk/user/login?retur...cHJvZHVjdF9pZD02NTY=

I cant email you as all my mails bounce back as suggested spam I will try

Hi Nicolas,

How odd, I have had the notifications and can see the order in the back office, all I did was follow the link from my email, signed in, got to the cart but couldnt proceed by clicking next, that was from my pc not mobile.

Could it be being blocked by my browser perhaps?

Will maybe create another test item later and try again.

Thanks again.

Lee

Hi Nicolas,

I lost the thread where we discussed this, may have been on an email but the Hikaauction system does not allow automatic bidding upto a maximum bid amount.

That is to say if an item is £5 and someone puts a bid of say £50 it simply accepts the £50 as their bid and does not bid up by the set increment automatically. Am I missing something or does this feature not exist?

We seem to have finally got cron and checkout sorted to a point.

Thanks

Lee