product and his options on backend

  • Posts: 32
  • Thank you received: 2
11 years 8 months ago #93940

hi,
i have some trouble to understand the order of multiples product with options.

In the backend I can't recognize the options of the main product if I have an order with two or more products.

Instead in the frontend they are grouped.

How can I solve ?

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13378
  • MODERATOR
11 years 8 months ago #93971

Hi,

Yes, the products and options are not grouped there so that you can edit each entry separately.

You can click on the "invoice" button to see them grouped.

Please Log in or Create an account to join the conversation.

  • Posts: 32
  • Thank you received: 2
11 years 8 months ago #93977

so if i have to change something i don't know which option i have to edit for the main product.

To solve this is it possible to put on the cart only one main product with options ?

I tried with "Maximum number of items in the cart" but the options are counted as product.

any other smart solution ?

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13378
  • MODERATOR
11 years 8 months ago #94029

In that case, you can create a limit on the categories of main products which would have a value of 1 and would apply to carts.
You can do that via the "limit" button of the products listing of the backend.

Please Log in or Create an account to join the conversation.

  • Posts: 32
  • Thank you received: 2
11 years 8 months ago #94116

I tried with limit as in the picture,
but it seems that users can still put more than one product on the cart ...

what's wrong ?

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 82868
  • Thank you received: 13378
  • MODERATOR
11 years 8 months ago #94455

It works fine on our end. I just tested it.
Are you sure that the products with which you're testing are directly in the USB category ?

Please Log in or Create an account to join the conversation.

Time to create page: 0.059 seconds
Powered by Kunena Forum