Empty password not allowed

-- HikaShop version -- : 2.3.4
-- Joomla version -- : 2.5.24
-- PHP version -- : 5.4.31
-- Browser(s) name and version -- : Chrome 39.0.2171.95 m
-- Error-message(debug-mod must be tuned on) -- : Empty password not allowed

I just upgraded to 2.3.4 and now have a problem when users try to register through the checkout process. I have attached the configuration settings.

When a user tries to register for a new account on the checkout page, it refreshes the page and gives the error "Empty password not allowed", even though the password was included.

I have tested the login feature on that page for an existing user, and that works correctly, so the problem appears to be limited to new registrations.

Here is the error logs from the Joomla Debug Console:


Call stack
# Function Location
1 JSite->dispatch() JROOT\index.php:42
2 JComponentHelper::renderComponent() JROOT\includes\application.php:194
3 JComponentHelper::executeComponent() JROOT\libraries\joomla\application\component\helper.php:348
4 require_once() JROOT\libraries\joomla\application\component\helper.php:380
5 hikashopController->execute() JROOT\components\com_hikashop\hikashop.php:77
6 JController->execute() JROOT\administrator\components\com_hikashop\helpers\helper.php:1461
7 checkoutController->step() JROOT\libraries\joomla\application\component\controller.php:761
8 checkoutController->after_login() JROOT\components\com_hikashop\controllers\checkout.php:350
9 checkoutController->_doLogin() JROOT\components\com_hikashop\controllers\checkout.php:557
10 JSite->login() JROOT\components\com_hikashop\controllers\checkout.php:644
11 JApplication->login() JROOT\includes\application.php:292
12 JError::raiseWarning() JROOT\libraries\joomla\application\application.php:759
13 JError::raise() JROOT\libraries\joomla\error\error.php:276

The problem is on a local server, as I did not want to implement on the live site until all the bugs were worked out. Plus, our site is quite large, and we don't have the ability to implement a second instance of the site on the live server. Any suggestions on any other way to troubleshoot?

We will have a lull between events where we don't need to make a lot of transactions over the next few weeks. So what I would like to do is go ahead and make the update on the live site and then have you see it. But I would like to make the process as painless as possible, so can you tell me:

1) Will you be working next Monday/Tuesday to check it on the live site, and if so, what time (roughly)?
2) If we can't figure it out, will it be possible to uninstall and reinstall version 2.1.1?

Ok, I have upgraded on the live site with the same problem. Can you please let me know what you need to take a look and diagnose?

Here is the URL: www.multifamilyinsiders.com/shop-multifa...com-what-should-i-do (Please scroll down, as I haven't put in the custom code to fix the clear issues)

Thank you!!

Did you happen to check with Chrome? I did check with Firefox and got through with no problem. I tried to test again with Chrome, being very careful about not using autofill, and had the same error.

UPDATE: I had one of my employees check using Chrome with the same error.

I appreciate the help. I had some friends test and it worked for them. A bit disconcerting that I have never had this happen with other elements, but it looks like all is well.

Thanks again.

I see several forum posts about this and am now experiencing this problem. Same as the others, it seems to be only on registrations on the Checkout page. I get the same behavior on both Firefox and Chrome, with or without the Redirect Joomla Registration plugin enabled.

I'm finding that filling out the registration form and pressing ENTER instead of clicking on the Register buttton causes the error (NOTE: press ENTER when the focus is on one of the input fields; if the focus is on the Register button and you press ENTER, it's the same as clicking the button).

If I click on the Register button (or tab over to it and then press ENTER), I never get any problems. So the code for capturing the ENTER-key submission of the form seems to be different than the Register button submission code.

This was with 3.0.1, but I also just tested with 3.1.0 with the same results. Completely new Joomla 3.7.2 with just HikaShop 3.1.0 installed.

Okay, attached screenshots. I did a few more test installs, again always starting from scratch, reinstalling Joomla and then HikaShop -- keeping pretty much everything on default settings. The only things changed were:

• Joomla: Allow User Registration: Yes
• Joomla: New User Account Activation: None
• HikaShop: Created one product
• HikaShop: Created one Paypal Payment Method

1. If I don't touch any HikaShop configuration pages and just go straight to buy the one product I created, registering on Checkout works fine. But, I get an "Undefined index: useractivation ..." notice as shown.
2. If I go to HikaShop configuration and change nothing but still click Save, I now get the problem (i.e. pressing Enter to register on Checkout page when the focus is one of the text fields results in the "Empty password not allowed" message.
3. Before saving HikaShop configuration for the first time, the fields of the Checkout's input fields look like this (notice they are wide, and Login overlaps Registration a little).
4. After saving HikaShop configuration, the fields now look like this, narrower and with a different layout.
5. Registering by pressing Enter won't work unless I use the Register button to get to the next page. When I do that, the "Undefined index: useractivation ..." notice no longer shows.
6. Configuration > Checkout page (nothing changed from defaults)
7. Configuration > Advanced page (nothing changed from defaults)

Hello, it definitely seems to have something to do with the Legacy Checkout. Judging by the layout of the Checkout (screenshot 3) on first install, I do think that non-Legacy Checkout is initially used for the actual Checkout. However, if you go to Configuration > Advanced > Legacy Settings on first install, the Configuration options actually show Legacy Checkout as set to on (screenshot 7), although I don't think it's actually using Legacy Checkout until I click Save. This would explain why after I click Save for the first time, it reverts to the Legacy Checkout layout (screenshot 4) and then the Empty Password problem happens.

This is literally with a completely new Joomla install: new website directory, newly unzipped Joomla package, new database, new download of HikaShop -- no previous data from before. I even tried clearing all browser data.

The Empty Password problem still happens in Legacy Checkout mode (i.e. if I press Enter from the password field, or any of the other input fields), but I will probably try to stick with the new Checkout from now on ...

Side note, in /administrator/components/com_hikashop/helpers/checkout/login.php line 244, should the 'a' be capitalized in 'useractivation'?