Redirect after changing payment/shipping method

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9 years 8 months ago #193627

-- url of the page with the problem -- : elody.cz/nase-saty/
-- HikaShop version -- : 2.3.5

Hello,

I have two issues.

1st important issue
On checkout when users change payment or shipping method he is immediately redirected to next step.
So if he change shipping method first, he has no chance to change payment method, becasue he is on next step.

When I removed this event from radio button the changing method did not appear.

2nd issue
My last step on checkout is "login in" (I have only guest checkout)

but there is button next on the last page instead of button finish

after clicking button next there will apear button finish.

I need to have only one button -> finish

Thank you for every tip

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9 years 8 months ago #193662

Hi,

1. Either add the cart view on that step in your checkout workflow or turn off the "auto submit shipping and payment methods selection" option of the HikaShop configuration.

2. How did you configure your checkout settings ? Can you do a screenshot of that tab of the HikaShop configuration ?

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9 years 8 months ago #193697

Hello,

Thank you for reply and tips

1. the changes doesn't apper. In the order detail and notification email are always default shipping and payment methods.

2.

Attachments:
Last edit: 9 years 8 months ago by FilipHradil.

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9 years 8 months ago #193872

Hello,

1. I just tested it on you website, and your payment/shipping methods seemed to be correctly configured, can you test it again by choosing different Payment / Shipping methods than the default one, and check if you have the good methods on your order configuration page via "Hikashop->Orders->'Your Order'" ?

2.
Regarding your checkout workflow, can you change your back-end language to "English" and send another screenshot of your checkout configuration ?

Thanks.

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9 years 8 months ago #193919

1. I have found source of problem - it was connected with my second issue
logining in at guess checkout reseted shipping and payment methods to default.
So I just swaped those two steps and it solves both two problems

So now its almost ok, but if I set another shipping/payment method than is default and click on this step on button "finish", its just refresh the page (probably save methods change) and I must click "finish" button again to finish order.



And how can I change broswer page title of checkout?


Thank you.
Looking forward to your reply

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9 years 8 months ago #194540

Hello,

Please could you help me to solve the latest problem?
Its last thing what I need to fix until I start my shop.

Thank you
Filip

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9 years 8 months ago #194544

Ahoj,

I think you can't as page title during the checkout is always "CHECKOUT" from your language file.
But you can override file components\com_hikashop\views\checkout\tmpl\step.php
and set title as you want using

hikashop_setPageTitle('Your preferred title');

or
JFactory::getDocument()->setTitle('Your preferred title');

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9 years 8 months ago #194547

Hello,

great! Thank you. It is exacly what I looked for.

And didn't you know how to solve my problem with submiting shipping and payment methods at the end of checkout?

Thank you

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9 years 8 months ago #194552

I think it works as expected.
Change "Auto submit shipping and payment methods selection"(czech translation on this one is misleading) to Yes for better experience.

As payment method depends on shipping method(you can set payment method only to selected shipping methods), page has to be submitted after change of shipping method to show only allowed payment methods.

With "Auto submit shipping and payment methods selection" set to Yes, page is submitted automatically after change of shipping method without need to click Finish button twice.

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9 years 8 months ago #194613

Hello,

thank you very much, It is much better than clicking button twice, but I would rather to change methods without redirecting and then just one click on button finish.

Didn't you know solution for it?

Thank you

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9 years 2 months ago #215007

Hello, this issue again appeared - with update probably?

I don't understand why, but when I change my shipping method it skiped me to next step.
Autosubmiting methods is on - I need it due to restrictions.

Any ideas?
Thank you!

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  • MODERATOR
9 years 2 months ago #215021

Hi,

As far I can see in the changelog, the checkout algorithm did not changed between 2.3.5 and 2.5.0.
The entire checkout is currently under refactoring ; but for the moment, there is no major modification.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 2 months ago #215119

Hello,

so the problem had to be there before, but I just did not realized it.

When I place SHIPPING AND PAYMENT after CART in checkout, it is ok, otherwise, the problem occures.

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9 years 2 months ago #215121

Hi,

It's normal that the system moves you to the next step with the auto select and auto submit settings turned on in such case.
Add the cart view to the same step and it shouldn't do that anymore.

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9 years 1 month ago #215262

Hello,

thank you. It was my fault and now it works.

Filip

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  • Hikashop Business
3 years 11 months ago #326778

Hi, where now I can disable auto select payment / shipping method? I don't want to go to next step after selection.

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3 years 11 months ago #326784

Hi,

Please note that this thread is 5 years old.
There is no option to turn that off with recent versions of HikaShop. A payment method and a shipping method is automatically preselected.
Now, changing the payment method selected or the shipping method selected shouldn't move you to the next step with recent versions of HikaShop.
Could you describe was problem you have along with a link to the shop and instructions to reproduce so that we can better understand what's going on and tell you what you need to do ?

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  • Hikashop Business
3 years 11 months ago #326801

Hi,

I am using:
Joomla - 3.9.23
Hika - 4.3.0 Business

On checkout page on last step, when I change payment method (or shiping method) system automatically submit and go to next step.

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  • MODERATOR
3 years 11 months ago #326820

Hello,

We will need more elements like an Url link, a step by step process to reproduce your issue.
Awaiting news from you to be able to progress on your subject.

Regards

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