Use the contact form with an empty cart

  • batchass
  • Topic Author
9 years 8 months ago #196242

-- HikaShop version -- : 2.3.6
-- Joomla version -- : 3.3.6
-- Error-message(debug-mod must be tuned on) -- : is it possible to use the contact form without any product in the cart?
I mean I would like to use the exact same fields as the registration form as a contact form, without the need to add an extra joomla component.
But users get a "The cart is empty" if they haven't added a product
Thank you

is it possible to use the contact form without any product in the cart?
I mean I would like to use the exact same fields as the registration form as a contact form, without the need to add an extra joomla component.
But users get a "The cart is empty" if they haven't added a product
Thank you

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  • MODERATOR
9 years 8 months ago #196251

Hi,

HikaShop has a contact page. You can create a link to it by creating a new menu item of the type hikashop product contact page via the Joomla menu manager.
If you need fields that are not there by default, you can create new custom fields of the table "contact" via the menu Display>Custom fields.
This requires either the Essential or the Business edition.

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  • batchass
  • Topic Author
9 years 8 months ago #196320

yes Nicolas, I have done a menu that points to the contact page, but if the cart is empty the fields are not shown...
I added my custom fields, which is fine.

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  • batchass
  • Topic Author
9 years 8 months ago #196370

I tryed the contact page from Hikashop by creating a menu item.
unfortunately, only 3 fields are displayed, how can I add custom fields?
it seems I can't with the free version of Hikashop, right?

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9 years 8 months ago #196374

Hi,

To add fields on the contact form, it require indeed at least the essential version.

The following user(s) said Thank You: batchass

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  • batchass
  • Topic Author
8 years 9 months ago #230717

just bought it, thank you

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