Alternate Shipping Address Issue in Checkout

-- url of the page with the problem -- : www.totalpipes.co.uk/
-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.4.40
-- Browser(s) name and version -- : Internet Explorer (all versions)
-- Error-message(debug-mod must be tuned on) -- : script 5007 error unable get property 'value’

When adding an alternative delivery address when checking out it is defaulting to the original address. This issue only occurs in internet explorer, all other browsers are fine. When looking at the dev tools, it shows the error 'script 5007 error unable get property 'value’. This seems to be from the ‘init.js' file.

Once submitted, the address is not available from the address drop-down menu. Yet when you back out of the check out and re-enter, the new delivery address is selectable. As stated this is only an issue with internet explorer.

Please help me fix this issue.

Thanks

Hi Jerome,

We have tried it in several versions of Internet Explorer, including 11, but still having issues.

The problem is not that it doesn't save the address. The problem is when we click the 'Save' button, it does save the new address, but it disappears and we cannot select it, and Hikashop reverts to the billing address. Only if we click out of the checkout page and come back to it can we see or select the new shipping address.

I noticed the following error in Developer Tools but not sure if it is related:
Unable to get property 'value' of undefined or null reference

This is currently happening on a live website so I am eager to get this fixed as soon as possible and massively appreciate any help with this.

Thank you.

Hi Jerome,

Thanks for your help with this. Unfortunately it didn't fix the issue.

I have been through ‘checkout | address_select' and added the required additional JS.

for(var k in el_sel.options) {
to
for(var k in el_sel.options) {
if(!el_sel.options.hasOwnProperty(k))
continue;
and
for(var k in ot_sel.options) {
to
for(var k in ot_sel.options) {
if(!ot_sel.options.hasOwnProperty(k))
continue;

I have checked and replaced all instances that the above occurs in the code. I have double checked to ensure that I have not replaced the el_sol with ot_sel and vice versa.

Unless we have a caching issue on our system, this form should now work in accordance with Jerome's instructions. Is there another view we need to edit?

Thanks again

Hi guys,

Yes, sorry. Jerome's instructions worked perfectly.

We followed the instructions but we had some weird issue where the template override wasn't updating.

We've fixed this now so thank you very much for the help.