Failed to finalize the order

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danihip3
Topic Author
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Posts: 2
Thank you received: 0

9 years 5 months ago #203930

-- HikaShop version -- : 2.4.0
-- Joomla version -- : Joomla! 3.2.3 Stable
-- PHP version -- : 5.3.10-1ubuntu3.11
-- Browser(s) name and version -- : Mozilla Firefox
-- Error-message(debug-mod must be tuned on) -- : Good afternoon, I have enough time with the same problem and still do not know how to fix it.
It is this: everything works perfectly, adding an order, register a user, Select payment method, coupons ... but when finalizing the order, the button "Next" redirects me to the page of the products, without any message like "Thanks for your purchase" or something. Need urgent reply ...

Thanks in advance, Daniel.

Need a solution...

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Jerome
Away
HikaShop core developer

Posts: 26159
Thank you received: 4028
MODERATOR

9 years 5 months ago #203938

Hi,

We will need more details about your website and your configuration.
Like the payment method your using, the configuration of your checkout workflow and maybe some other stuff.
Because without information it will be more than difficult for us to understand the issue and give you an answer.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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