Coupons + Free Shipping over X Price

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9 years 5 months ago #204369

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.4.27
-- Browser(s) name and version -- : Firefox 36.0.4
-- Error-message(debug-mod must be tuned on) -- : N/A

Hi,

I am having trouble with free shipping over a certain price and a 20% off coupon in HikaShop.

Let's say the amount of the order is $55.00. My Free Shipping method only applies to orders over $50.00. This works as it should. However, when a customer uses their 20% off coupon, it makes the total order price $44.00. HikaShop is still giving them free shipping on $44.00 when it shouldn't be unless their order is over $50.00. How do I fix this?

I have 5 different shipping methods by weight. They range from $5.99 - $13.00. I have a sixth shipping method which is "Free Shipping" over $50.00. I need to get this solved!

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9 years 5 months ago #204469

Hi,

You should activate the option "Include virtual products price" in order to include all extra prices in the price limitation.
Otherwise it will just use the product price that you have to ship ; and it won't take in consideration the coupon (which is applyed on the order).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: ahacreative

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