Checkout skips shipping for guests

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9 years 5 months ago #205100

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.3.29

Hello,
on my customer's site, we need to ask for shipping method before asking for address in the checkout process.
The checkout process is configured in order
1. Cart - 2. Login - 3. Shipping - 4. Address - etc.

This works fine when the user logs in during or before the checkout (user is processed to Shipping as a next step) - but for guests, Shipping is skipped and user is processed to Address. Without filling in the address, it's not even possible to return to Shipping by clicking the progress bar.

What can I do to fix this, please?

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9 years 5 months ago #205101

how to reproduce the behaviour, if necessary:
-pick any product in the shop ( /shop ) by clicking "Pridat do kosika", then click "Zaplatit", then "Dalej"
-registration is the second option ("Registracia"), guest is the third ("Host")

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9 years 5 months ago #205135

Hi,

To know which shipping methods are available and calculate the shipping cost the shipping step need to know the customer address, else it will display potentially not available shipping methods for the user address.

The best is to put the address step before the shipping one.

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