Can't enable SSL Certificate - Help

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9 years 5 months ago #205303

-- url of the page with the problem -- : fearlessrider.com
-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.4.33
-- Browser(s) name and version -- : all browser
-- Error-message(debug-mod must be tuned on) -- : when SSL is enabled, the front end gets an error "too many redirects"

I am having the same issue as this person: www.hikashop.com/forum/checkout/869551-s...n-safari.html#163310

When I enable SSL, I get an error on the front end. But the Admin page works find. I doubled check the font setting in my template and I'm using standard fonts. The template is a JoomlaShine template. I, f I disable HikaShop, then I can enable SSL and it works find. I have tried changing the Forced SSL setting in HikaShop configuration tab to no and set Joomla's Forced SSL setting to entire site, and it still won't work.

Can you help me?

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9 years 5 months ago #205322

Hi,

Are you sure that you didn't activate the "no ssl outside checkout" plugin of HikaShop via the Joomla plugins manager and at the same time forcing the SSL with either the Joomla option for that or another method ?
That could lead to such redirect between the SSL and the non SSL version of the website.

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9 years 4 months ago #207289

I have the same problem that If I enable the "Forced SSL only on checkout" then I get a redirect loop.

And if it is off then my entire Hikashop gives 404 errors.

I have set the SSL certificate on the site only after installing Hikashop business. Force SSL is set to None for the site.

Now my entire shop is broken.

What can I do to fix it?

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9 years 4 months ago #207316

Not knowing the URL of your website, I can't say much.
The "Force SSL on checkout" setting of the HikaShop will do only one thing:
When you access the checkout of HikaShop, it will check if you access it with https or http. If you access it with http, it will redirect to https.
This supposes that the SSL certificate on your web server is already setup properly. To check that, just open any page of your website and add the "s" after http. If the page don't work, the SSL certificate is not setup properly and you need to check that with your server administrator/hosting company.
If your SSL certificate is properly setup and that you still have a loop when you turn on that option, it means that something else on your website is redirecting https to http. It could well be a system plugin. Disabling them one by one should help you find the culprit if it comes from one of them.

Then regarding that you have 404 errors when you access HikaShop, without looking a the URLs, it's hard to say. Often it comes from the canonical URLs you entered in your products/categories which are not valid anymore. In such cases, turning off the "force canonical URLs on listings" setting of the HikaShop configuration helps.

The following user(s) said Thank You: tshirley

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9 years 4 months ago #207379

Thank you

I have solved the problem by turning off the SEF URL and URL rewrite options in the site Global Configuration.

This now causes the site to work.

The site is a subdomain that is exclusive for Hikashop and the Certificate is on all pages of the site.

So I did not make it only for the checkout.

Sorry I should have said, the site is www.store.glidingaustralia.org .

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  • MODERATOR
9 years 4 months ago #207432

Hi,

So now if you turn on the "force SSL on checkout" setting of the HikaShop configuration, does it work fine ?

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