Problem with "Always stay on the same page"

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9 years 4 months ago #206871

-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.2
-- Browser(s) name and version -- : Firefox

Hi

If an item has custom fields "After a product is added to the cart" Option is meaningless. It always jumps to the cart page.

> For the other issue, please try to create new threads for new questions. I tried to look at that other issue on your
> website but I wasn't able to access your HikaShop configuration with the user access you provided which is a
> requirement to be able to look at the problem.

I improved rights mentioned in
www.hikashop.com/forum/install-update/87...ong-total-price.html
to "Super User"

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Last edit: 9 years 4 months ago by sokartch.

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9 years 4 months ago #206900

Hello,
I just tested it on my end and it worked fine, can you give me a link to one of your product which has an Item custom field so that I can directly test it on your end ?
Thanks.

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9 years 4 months ago #207011

Hello

www.sokart.ch/cms/e-shop/nach-kategorien...category_pathway-331
and choose "In den Warenkorb"

Then click tab "Lasergravur",
then first product "Lasergravur "Maria""
Then choose "Sujet" and "In den Warenkorb"
You will see the cart... instead of stay on the same page...

Regards
Petar Ristanovic
www.sokart.ch

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9 years 4 months ago #207031

Hi,

We are not able to reproduce the issue on our end, please send us a backend and a FTP access via our contact form, don't forget to give the url of that topic in the message.

www.hikashop.com/support/contact-us.html

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9 years 4 months ago #207247

Ok, I wrote emaill

www.sokart.ch/cms/
- Please empty the cart
- www.sokart.ch/cms/e-shop/nach-kategorien...category_pathway-331
(product with no "custom fields" options)
- You may add product, it stays on the product page...

Then:
- www.sokart.ch/cms/e-shop/nach-kategorien...23-lasergravur-maria
- Choose "custom fields" options
- Add to chart...
- It jumps to cart site.

Important:
- Jump return to product page and choose the same "custom fields" options...
- Add to chart
- Notthing happens, the product acount in the cart ist the save as former.

Last edit: 9 years 4 months ago by sokartch.

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9 years 4 months ago #207460

Hi,

Do you have edited views ? I can see that you have tabs on your product pages but you are not using the "show_tabular" view.
When looking at the html of the page, I can see that the inputs which are giving the return_url information, and other informations are out of the html form, so the informations are not given and that's why by default it redirect to the checkout.

Please check your modifications in order to put the inputs inside the form.

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9 years 4 months ago #207583

Hi

But I have not changed any view!

This is probably the solution:
www.hikashop.com/forum/checkout/877982-p...-and-pagination.html

Regards!

Last edit: 9 years 4 months ago by sokartch.

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