270: Line Item 1 is invalid error wAuthorize.net

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  • Hikashop Business
9 years 4 months ago #208732

-- HikaShop version -- : 2.40
-- Joomla version -- : 3.4.3
-- PHP version -- : 5.4.42
-- Browser(s) name and version -- : various
-- Error-message(debug-mod must be tuned on) -- : 270: Line Item 1 is invalid

Has anyone seen this error before?

I thought I had seen it, but in doing several searches of the forum I couldn't find anything.

We're still using HS 2.4.0 on this site and will plan to upgrade early next week; however, I just wanted to see if this is a known issue that is resolved with this version. (I couldn't find a changelog for HS anywhere to check).

NOTE: This is not happening for everyone, just a few users (probably about 25-50%), and only on this one site.

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  • MODERATOR
9 years 4 months ago #208758

Hi,

If it happens only sometimes, it means that there is something different with the product in the order where it doesn't work.
It might be the product code, the product name or the price.
I would first recommend to compare the products between the orders where it work and where it doesn't.
If you can't find it, the best would be to place an order in the checkout and when you get the redirection message to authorize.net, stop the redirection with your browser, and look at the hidden HTML form near the redirection button. It will contain all the data sent to authorize.net. Then, click on the button. If you get the error, then, the HTML data will be valuable in understanding what Authorize.net doesn't like about it.

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