How to pay the order later after failed attempt?

-- HikaShop version -- : 2.5.0

I've been a happy user of HikaShop for many years already but one thing is coming more and more often without solution.

Some customers make orders and leave them to created and want to come and pay them with PayPal later.

Is there an option to send from backend the payment request of unfinished orders? Usually I need to delete their previous order and suggest to make new one but that is time consuming and often customers don't want to make new orders anymore, just finish the one they left unpaid.

Some kind of payment reminder of unfinished order would be great.

Thanks for the info.

Now I got things forward nicely.

I do have the Acymailing also but where I can get the plugin to send the remainder?

Thanks

Hi,

The plugin is installed automatically with HikaShop, so in Acymailing you have to create a new filter based on the order status to inform the customer about his order.

Hi i'm trying to configure the "after" payement as well... i activated the option "Payment of orders not paid immediately" but no buttons are displayed in the client orders listing....

what am i missing?

Also i have activated the option for users to be able to print their invoices but there is no butto for that too

i've solved the issue with the pay now button ...

and the print invoice is also there in the order detail

ceccarelli wrote: i've solved the issue with the pay now button ...

and the print invoice is also there in the order detail

How have you solved these issues? I'm trying to do tis too.
I need something like this:
1) Customer creates the order ("Created"). Payment is not available.
2) Manager check the order, accept it (status "Accepted"). Now payment is available.
3) Customer receives payment hyperlink by an e-mail or log in, check his orders list and pay from there.

Could you help me, guys?
Hika 2.6.0

Thanks! It works!
Could you tell me if it is possible to do the same for the unauthorized customers? Maybe I can embed payment code into the e-mails?

Unauthorized are the customers who buy something without registration/authorization. I configured the shop that it's possible. Those customers don't have an access to their orders. "Payment code" I mean some kind of hyperlink or php code, which can lead to payment system. Can I use HikaInvoices for this?
What we need:
1) Customer order something. He receive an email "Your order 1234, items, price. Our managers will contact you". Ored status: created.
2) Manager confirms the order. Customer receives e-mail "Your order is confirmed. You can pay by ... . To pay, click here". Order status: confirmed.