Hi,
www.hikashop.com/support/documentation/i...p-taxation-form.html
The fact that the VAT is applied or not is related to your tax configuration.
HikaShop generally use the VAT number to determine if the user is a classical customer or a company ; so he use or not the tax for the order.
Regards,
PS : HikaShop 2.5.5 does not exist ; please be careful when you provide the information.
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.