No next button at checkout

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9 years 3 months ago #212455

-- url of the page with the problem -- : survivalbreakdownbow.com/index.php
-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.3
-- PHP version -- : 5.5.28

Hello,
When at checkout, there isn't a button to continue onto the next page or process of checkout. I have searched as much as possible but fail to find out the cause to this. Thoughts?

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9 years 3 months ago #212458

Hi,

When you are not logged, the "next" button is hidden by the "login / registration" module.
As you can see in your checkout you have a "register" button in order to create a new (guest) account.
Once logged with a Joomla account (or an HikaShop guest account), you will have your "next" button.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 3 months ago #212500

Thank you, I have switched to Guest and all is well. Another question though relating to the checkout... is there no way to have a back button on the checkout process? I have the continue shopping button configured, and we have a next button, but what if the customer needs to change something on the previous checkout screen?

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9 years 3 months ago #212513

Hi,

You can activate the "Display checkout progress bar" for that.
However, once the registration form data has been entered there is no way to change it in the checkout, at least for now. You'll go back to the login step and since the step is already done, it will bring you back to the next step.
That's something we want to allow in a future improvement of the checkout.

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