Remove billing address field from checkout

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9 years 3 months ago #212549

-- url of the page with the problem -- : georld.com
-- HikaShop version -- : HikaShop Starter: 2.5.0

Hello guys.

I would like to either remove or fix the billing address field from the checkout.
Each time the customer updates the shipping address ,automatically the billing address updates too.
Is there a fix to that ?

Also I would like to add a small guiding text in the checkout so that I can inform the user what to do next. Can I do that?

Thanks

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9 years 3 months ago #212550

Another question.

When somebody buys something,I don't want the product stock to update,and although the option ''update product stock when checkout is created'' is clicked on NO , this still happens (so products appear unavailable).
How can I keep the product stock intact no matter how many have been sold ?

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9 years 3 months ago #212619

Hi,

1/ If the user is using the same address for the billing and the shipping ; by editing one, it will affect the other, because they are the same.
The customer need to create a new address if he do not want to modify the address.
So I don't see something to fix because the current process is following his logic.

2/ If you do not want update your product stock, you need to set an unlimited stock for your products.
HikaShop will update the product stock when the order is created or when the order is confirmed (depending the setting you used), but in all cases the stock will be update (unless you do not use any confirm status).
You can see to use a product custom field (require at least HikaShop essential) to store your "product stock" in a value which won't be affect by the HikaShop workflow ; it is a possible solution.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 3 months ago #212677

Thank you for your answer.

Regarding the billing address,I see no reason for a second field,so can I remove the billing address field?

Also can I include a small guiding text in the checkout so that the customer knows what to do next?

Regards

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9 years 2 months ago #212678

Hi,

You can edit all HikaShop views ; so you can do almost whatever you want :)
www.hikashop.com/support/support/documen...ize-the-display.html

For the billing address, depending the address selection mode you're using, the modification could be different.
With HikaShop 3 and the new checkout system I think it will be easier to manage ; for the moment I think the easier would be to no display the shipping address part and place an hidden input to tell HikaShop to use the same address as the billing.
Afterwards, you can call the billing address as the "shipping address" if you want ; but the idea is to use that setting to use the same address for both.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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8 years 2 months ago #250839

Did a finalised resolution for removing one the billing/shipping addresses from the checkout become determined?

I've done some playing and all I seem to get is an error so I'm doing something wrong somewhere...

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8 years 2 months ago #250856

Hello,

In order to help you and understand your issue we will need more element like process that reach to your issue, screenshots etc...
Obviously, you have to help us, in order to help you.

Awaiting news from you.

Regards

Last edit: 8 years 2 months ago by Philip.

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8 years 1 month ago #250977

I'd like to remove either the billing or shipping address from the checkout. I only need one option at this point. Based on the information you provided above, I don't know where to go or begin to effectively achieve this.

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8 years 1 month ago #250981

Hi,

Make sure that the "force shipping regardless of weight" setting of the HikaShop configuration is turned off and that you don't have any weight in your products. That way, you'll only see the billing address on the checkout/order/invoice/emails and no shipping address.

The following user(s) said Thank You: Kaatt

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8 years 1 month ago #251098

That worked! Thanks!

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