-- HikaShop version -- : 2.2.2
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.4.37
-- Browser(s) name and version -- : Chrome 44.0.2403.157 m
Hi,
I am facing session related problems and a search on the issue has led me to the following forum post which seems to be the problem that I am facing:
hikashop.com/forum/checkout/868584-cannot-empty-checkout.html
Just to clarify, my specific problem is as follows:
- I add some products to the cart and do not proceed with the checkout
- Now if I revisit the site say, the next day (after the Joomla session has expired), without having closed my browser, I am not able to delete the products added the previous day. Also, if I now refresh the page, the cart shows up as empty but on adding a new product, I get to see the products added on the previous day. Proceeding to checkout gives me a message that the cart is empty.
- The only way to set things right is to clear the browser cache after which things work as expected.
On a related note another session related problem that I have noticed is as follows:
- Visit the site so as to start a new user session.
- Now delete all the carts from the Hikashop backend on the server.
- Now try adding some products to the cart on the client end. You will see the products being added to the cart but this cart does not show up on the list of carts in the Hikashop backend on the server. Also, you cannot delete these products from the cart on the client end.
- The only solution is to clear the browser cache on the client end so that a new session gets started.
I understand that the problems described by me are similar to what is described in the forum post that I referred to above. I also believe that you have fixed these issues in a later version of Hikashop.
Unfortunately, I have inherited the current site from a previous developer and I cannot risk a Hikashop update because of the fact that the code is heavily customized.
I will greatly appreciate if you can tell me what changes to make in the Hikashop files of my version, which will solve these issues.
Thanks in advance for your help and cooperation.
With warm regards