upload field (AJAX) not working on iPad

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  • Hikashop Business
9 years 1 month ago #216516

-- url of the page with the problem -- : www.jouwnaambord.nl/naamborden/naamborde...met-eigen-afbeelding
-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.4
-- PHP version -- : 5.4.36-1

Hi,

I use the AJAX upload field for customers to upload photo's. This works fine on all desktop and laptop pc's. But the upload doesn't work on iPads (wich is used more and more by customers). I updated to the latest version of Hikashop, but after that the upload didn't work at all anymore (even not on desktop pc). So I downgraded again to 2.5.0. Can you please take a look at this?

Best Regards,
Michel Pouli.

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9 years 1 month ago #216540

Hi,

Can you reproduce the issue in our demo website ?
I made a test in the demo website (the product edition in the backend ; which use the same upload library) and the upload was fine (the demo website does not allow the thumbnail generation but the file was uploaded).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 507
  • Thank you received: 21
  • Hikashop Business
9 years 1 month ago #216557

Hi,

Well, I made an uploadfield, but cant configure the allowed filetypes? So it doesn't work. The strange thing is that it does allow png files on the iPad... But jpg files all have the same name (image.jpg) while uploading, maybe that is the cause?

Last edit: 9 years 1 month ago by michelpouli.

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  • MODERATOR
9 years 1 month ago #216595

Hi,

Please see: www.hikashop.com/forum/product-category-...-hikashop-2-6-0.html

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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