Hikashop without registration of new users.

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9 years 2 weeks ago #220294

-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5
-- PHP version -- : 5.6

Hello. I have a strange problem with Joomla 3.4.5 and 2.6.0 Hikashop Starter.

When a new visitor makes a purchase and want to register, the system does not register and does not send the activation email.

Before working perfectly. I do not know what might be happening.

I thank my guide

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9 years 2 weeks ago #220329

Hi,

Hard to say without more information.
Could you do a screenshot of the settings of the "checkout" tab of the HikaShop configuration and provide a link to your shop so that we can look at the issue ?

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9 years 2 weeks ago #220371

Hello Nicolas. I've solved the problem. Apparently, the problem was resolved server and migrating the entire website to another server within the same company.

Apparently, the hosting company has different settings on their servers. It has already happened before that some applications running on a server and not on another server.

Can it be that has to do version of PHP? The server was configured not work with the version of PHP 5.6, however, the server works well is now configured with PHP version 5.5.

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9 years 2 weeks ago #220382

Hi,

HikaShop will work with both versions of PHP. So I don't think that it's related to that.

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