Hi,
As you see, HikaShop is using Joomla to send his emails ; the email settings are in the Joomla global configuration.
So, if HikaShop can't send emails ; Joomla can't send emails too.
The issue "Could not instantiate mail function." is not related to HikaShop (or Joomla in general) but to your web hosting.
In that case you should use another mode than "PHP Mail", if your hosting does not allow you to.
But you should see that directly with your hosting and you can ask for help in the Joomla support forum.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.