Variant Name Not Showing

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8 years 9 months ago #229511

-- HikaShop version -- : 2.6.1
-- Joomla version -- : 3.4.8
-- PHP version -- : 5.5.30
-- Browser(s) name and version -- : Safari 9.0.3
-- Error-message(debug-mod must be tuned on) -- : none

I have entered the product_name for the product variants on this site. But, only the parent product_name displays for the variants in the cart and at checkout. Is that normal?

I would like to have a better description of the product in the cart and checkout. So, if Product X comes in 90 count and 240 count bottles, the name on the product page would be "Product X" and the variant names in the cart would be "Product X - 90 count bottle" and "Product X - 240 count bottle". How can I make that happen? Is custom programming involved?

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8 years 9 months ago #229536

Hi,

Wouldn't that be because the "Append characteristics value to the product name" setting of the HikaShop configuration has been turned off ?

If not, please provide a link to the product page so that we can see the isssue.

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8 years 9 months ago #229593

I think you are right. But, I do not see the option in the Main > Product section in configuration. Attached is a screenshot. Am I looking in the wrong place?

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8 years 9 months ago #229594

Also, this is a product page. There has been a lot of customization on this page. But, the description in the cart is what I am looking for:

igsites.us/effihealth/index.php/products.../116-acai-trim-60-ct

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8 years 9 months ago #229596

Also, this is a product page. There has been a lot of customization on this page. But, the description in the cart is what I am looking for:

igsites.us/effihealth/index.php/products.../116-acai-trim-60-ct

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8 years 9 months ago #229620

Hi,

If you don't have the option, then it's fine.
If you try with the default template of Joomla, do you still have the problem ?
Could you provide screenshots of the settings of the product of your link and of the default variant of that product so that we can better understand the situation ?

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8 years 9 months ago #229722



I do not have the option to add the characteristics title to the cart or checkout. The same product name is being used. So, if the product is "Product X", the offer in the cart is "Product X". But, if there are two variants, I need to also have the product name in the cart and during checkout as "Product X - Variant name". There is supposed to be an option to do this. But, I cannot find it. The screenshot shows you what I am seeing. I really need your help on this to show me what I am doing wrong or what I need to do to fix this.

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8 years 9 months ago #229735

This was our mistake. When I loaded the default Joomla template, the names worked properly. So, it was a coding problem we caused and fixed.

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8 years 7 months ago #235765

Hi,
I have the same problem... I only see variant (characteristics) value on the product title but not label

Es.
product name = PARFUM
product variant name = gradation
product variant value= 100%

I would see in the product title "PARFUM GRADATION: 100%" but I only see "PARFUM 100%".
Can you help me??
thanks

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8 years 1 month ago #251302

Hi,

The system will either use the variant name or the characteristic value.
So PARFUM GRADATION: 100% is not possible with the way you setup your product.
If you still have a problem with that, please provide a link to the product page.

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