Checkout nog progressing

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8 years 9 months ago #230148

-- HikaShop version -- : 2.6.1
-- Joomla version -- : 3.4.8
-- Error-message(debug-mod must be tuned on) -- : None

Today a customer off mine wanted to place an order as a guest but the check process does not continue. Could you tell me whats wrong?
I use CC iDeal for payment but it just won't go

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8 years 9 months ago #230160

Hello,
Can you show me through some screenshots for example how you configured your checkout workflow via "Hikashop->System->Configuration->Checkout", and tell me through which step you are having your issue ?
Thanks.

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8 years 9 months ago #230302

I can do everything but after I press proceed it just returns me to the same page. :dry:

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8 years 9 months ago #230319

Hi,

The issue is that your template is not displaying error messages.
Try with the default template of Joomla. You'll get a message explaining what's going on.

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8 years 9 months ago #230462

I've set debugging. Still no clue whats going on. I've activated your testaccount. Coud you please check whats wrong?

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8 years 9 months ago #230467

Nvm it was a memory issue apparently. What I do see as a problem U can't get my finger behind is that i have to click proceed twice to go to the payment?

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8 years 9 months ago #230471

Hi,

That's because you turned off the "auto submit payment and shipping method selection" setting in your HikaShop configuration.

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