Users Unable 2 Download Digitals After Purchase

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  • Hikashop Business
8 years 9 months ago #231065

-- HikaShop version -- : 2.6.1
-- Joomla version -- : 3.4.8
-- PHP version -- : 5.6.16
-- Browser(s) name and version -- : Google Chrome

-- HikaShop version -- : 2.6.1
-- Joomla version -- : 3.4.8
-- PHP version -- : 5.6.18
-- Browser(s) name and version -- : Google Chrome
Hey Hikashop Family,

I have a weird issue where users purchase digital downloads with no problem at all but when they go to the order page there is no link for them to download the file at all. There used to be a download button at the top that allowed users to click and file would download. The Download link is totally invisible currently. Only a back button shows....





Thanks N Advance

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8 years 9 months ago #231093

Hi,

There has never been a download button there.
If you had, it means that someone had added it on your end.

And I do see the download link on your screenshot.It's on the name of the file in the middle of your screenshot.

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  • Posts: 130
  • Thank you received: 6
  • Hikashop Business
8 years 9 months ago #231183

Thanks so much for reply, all my files are using url instead of direct uploads. I did a direct upload of one of the files and download worked fine. Guess I have to upload all files instead of using url locations.

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