Checkout switcher issues

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8 years 8 months ago #233316

-- HikaShop version -- : 2.4.1
-- Joomla version -- : 3.4.8
-- PHP version -- : 5.5.21
-- Browser(s) name and version -- : Safari 9.0.1

Hello,

I have implemented the checkout switcher on my client's website, but it is not functioning correctly. The first issue is related to the radio switcher buttons and the login form dropping below the guest registration form. The login form is supposed to stay displayed to the right of the guest checkout form, but when the login radio button is selected, the login form drops below the guest form. The next issue is related to logging in and moving to the next step. The page loads and the user is logged in, but only a next button is displayed with no other content. There is a logout button letting me know that the user is indeed logged in. When you click the next button, you are taken to a page with the following message: Login or create a new account. Clicking next again reloads the same page and error message. I have tried disabling all of my checkout and user overrides, but this does not help fix the issues. I have attached a screenshot of my advanced checkout workflow settings and the login and registration settings just in case there is an issue with how I have them setup.

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8 years 8 months ago #233319

Hello,

The login form is supposed to stay displayed to the right of the guest checkout form, but when the login radio button is selected, the login form drops below the guest form

When you use the switcher then you'll have only one login method displayed through your checkout workflow, you should probably set it to "All in one page".
Also,you should download the last Hikashop version through our website, install it and test it again.

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8 years 8 months ago #233414

Hello,

I have changed from the "switcher" back to "all in one" and this seems to have fixed the issue. I have also updated my version of HikaShop. I will post again if any new issues pop up. Thank you for your assistance.

Mike

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