Postage taken in account after coupon applied

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8 years 7 months ago #236017

-- url of the page with the problem -- : scarvesaustralia.com.au
-- HikaShop version -- : 2.6.2
-- Joomla version -- : 3.5.1
-- PHP version -- : 5.6

Hello

We have the following scenario. Postage is free for an order over $99 everything under is a simple $10.

Now we have an automatic coupon that gives the client 25% discount if the customer buys 2 items of the same category.

Unfortunately (see screenshot) the postage looks at the subtotal amount which means often no postage is calculated.

How can we achieve to solve this problem?

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8 years 7 months ago #236050

Hi,

Make sure that the "include virtual product price" setting of your shipping methods is activated because as the coupon is not a tangible thing, it's counted as a virtual product for the calculations of restrictions in shipping methods.

The following user(s) said Thank You: sarawhite

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  • Posts: 44
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8 years 7 months ago #236103

Wonderful, now it works beautifully.

Thank you Nicolas

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