We had this same problem when Joomla 3.5.1 was released and Hikashop 2.6.2 update solved the problem
Now we are at 2.6.3 and the problem has come up again in our development server, not a huge problem now because the production server is working fine, but at some point it could become a big problem
Tried the latest update com_hikashop_business_v2.6.3_2016-06-09_14-13-25.zip, I checked that it updated some more email sending code but the issue is still present in our development server
Please help