Checkout not work with product and characteristics

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  • Hikashop Business
8 years 7 months ago #237419

-- url of the page with the problem -- : www.bathshop.es
-- HikaShop version -- : 2.6.2
-- Joomla version -- : 3.5.1

Hi,
Checkout not work with product that have characteristics.
Selection characteristics of a product work well, but when you send it to the checkout,
the product shipped is not selected.
Checkout sends the main product instead of the product with variations the user has selected.
Last week everything was ok. No changes have been made except Hikashop upgrade to 2.6.2.
Attached images

I appreciate any help
Best regards
Javier

Javier Ballester
Attachments:
Last edit: 8 years 7 months ago by Jabatec.

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8 years 7 months ago #237431

Hi,

This indicates that there is a problem with the product page layout overrides in your Joomla template.
If you switch to the default template of Joomla, or rename the folder templates/YOUR_TEMPLATE/html/com_hikashop/product it should work properly, indicating that the view overrides in the template have HTML which breaks the product page (missing closing tags, or too many of them, etc).

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  • Posts: 84
  • Thank you received: 13
  • Hikashop Business
8 years 7 months ago #237515

Hi Nicolas
had personalized view product show. Had set hikashop main product description moving it of bottom to right column and hikashop 2.6.1 update show error with my customization.
I've removed customization and with showdefault view product the problem has been resolved.
I edit again file view show product move hikashop_product_description_main to right colum
All work fine
Thank you
Javier

Javier Ballester

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