User points not displaying

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8 years 7 months ago #237973

Hello! I have user points setup and enabled, but what you earn for your purchase is not showing up when viewing your cart. Unless it's not supposed to? I have attached some screenshots and any help would be greatly appreciated, thank you.

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8 years 7 months ago #237985

Hi,

You need to add the "user points" view in your "checkout workflow" in the HikaShop configuration and you'll then see an area on the checkout with the points that will be earned after the order is made.

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8 years 7 months ago #238020

nicolas wrote: Hi,

You need to add the "user points" view in your "checkout workflow" in the HikaShop configuration and you'll then see an area on the checkout with the points that will be earned after the order is made.


This is what I now get...

(Note to self, edit the CSS as soon as possible...)

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8 years 7 months ago #238022

Hi,

You should move the user points view in between the views in the first step of your checkout.
And if you don't see the text with the points being given, it means that the restrictions you set in your points plugin instance don't allow for the system to give points to the user.
For example, if the products in the cart are not in the categories that you selected in there.

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