Cart displays content of other customers

  • Posts: 64
  • Thank you received: 7
  • Hikashop Business
8 years 6 months ago #240595

-- HikaShop version -- : latest
-- Joomla version -- : latest
-- PHP version -- : 7
-- Browser(s) name and version -- : every browser
-- Error-message(debug-mod must be tuned on) -- : Cart displays content of other customers

When I am on our website (I am not logged in, not in the frontend and not in the backend) I can sometimes see the cart of customers. In my cart suddenly it displays the products the customer is ordering and I can see what they have filled in on the site. I have not had any reports from customers yet about this, but the site has only been live for a day. Anyone any clue as to what is going on here?

Please Log in or Create an account to join the conversation.

  • Posts: 82906
  • Thank you received: 13378
  • MODERATOR
8 years 6 months ago #240605

Hi,

This could indicate that you've configured your website to cache the content of the cart module.
And thus the cart module display is not recalculated by Joomla.
www.ostraining.com/blog/joomla/cache/
Make sure that the cart module is not cached.

Please Log in or Create an account to join the conversation.

  • Posts: 64
  • Thank you received: 7
  • Hikashop Business
8 years 6 months ago #240725

Thanks for the reply. I was indeed that far. But how to not cache the cart module? I can't find that option in the module.

Please Log in or Create an account to join the conversation.

  • Posts: 82906
  • Thank you received: 13378
  • MODERATOR
8 years 6 months ago #240740

Well, I don't know what caching mechanism you're using on your website/web server.
Turn it off and it should fix it.
The cart module itself is not cached by the Joomla module caching mechanism. There is actually some mechanism in HikaShop to avoid that and that's why there is no setting to deactivate it since it's already deactivated.
You must have some other kind of caching. Like page caching which caches the whole page output.

Please Log in or Create an account to join the conversation.

Time to create page: 0.037 seconds
Powered by Kunena Forum