Warning Username and password do not match or you

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8 years 6 months ago #241340

-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.5.1
-- PHP version -- : 5.5.35
-- Browser(s) name and version -- : Chrome Version 51.0.2704.63 m
-- Error-message(debug-mod must be tuned on) -- : Warning:Username and password do not match or you do not have an account yet.

Hello, I am using Hikashop Business with Community Builder for profiles. We have Joomla registration turned off as CB is handling the registration and subscriptions w/ CBSubs. We have the guest checkout turned on however on the checkout page it says Login or continue as a guest. We are using the email address for login but when trying to login on the Login or continue as a guest page it says: Warning:Username and password do not match or you do not have an account yet. When i use the username it works fine. Only problem is we don't want to use the user name for login. Please advise. Thanks...

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8 years 5 months ago #241374

Hi,

Well, joomla is made to use the username for the login. So HikaShop does the same.

When you use HikaShop for the registration and you configure it to be in "simplified registration" so that the customer doesn't have to enter a username, the email address he enters is copied as username and thus he can use his email address for the login. That way it's consistent with Joomla and you can use the normal Joomla login module to login with the email address.

Apparently, you're using CB but it's not doing that even though it supports login with the email address. So the simplest option is to make it so that users can login with their email address in Joomla.
You can use such plugin for that: extensions.joomla.org/extension/authentication-email
As HikaShop uses the standard authentication system of Joomla for the login process, it should work with HikaShop too.

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