Prevent "Sign In" option in checkout

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8 years 5 months ago #242288

-- url of the page with the problem -- : www.m2820.com
-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.5.1
-- PHP version -- : 5.4.43

Greetings,
Some customers still find the shopping cart confusing to use, so I'm wanting to simplify it as much as possible. A few questions:

1. Can you look at my store and see if you can see obvious ways to simplify it? I'm not committed to anything. I just want it as simple to use as possible.

2. I would like to get rid of the ability to "Sign In" during the checkout process. I realize this means people will have to re-enter their shipping address if they buy again in the future, but I think this will make it easier to use. How do I remove that option?

3. After they enter their shipping address, I don't want the "Continue Shopping" button to show. How do I turn that off in all the screens after they enter their shipping address?

Brad

Sunday School Teacher Training
www.m2820.com

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8 years 5 months ago #242291

Hi,

1. and 2.
Having a guest checkout would help. Turn off the "login" setting and set the "registration" setting to "guest" in the Checkout tab of the HikaShop configuration and the interface will be simpler.
Also, disable the address custom fields you don't need to reduce the amount of information to enter.
You could also remove the "address" view from your "checkout workflow". Since the customer has to enter his address each time in guest checkout, he won't need to select another address and manage his addresses.
Note that you'll want to delete the user accounts from the Joomla user manager so that people can guest checkout with their email address.

3. Add the code:
if(!$this->step)
before the line:
echo $this->cart->displayButton(JText::_('CONTINUE_SHOPPING'),'continue_shopping',$this->params,JRoute::_($this->continueShopping),'window.location=\''.JRoute::_($this->continueShopping).'\';return false;','id="hikashop_checkout_shopping_button"');

in the file "step" of the view "checkout" via the menu Display>Views.

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8 years 5 months ago #242346

Great, all that seemed to work. However, before I "delete the user accounts from the Joomla user manager so that people can guest checkout with their email address", will this affect the HikaShop database or the AcyMailing database? In other words, what kinds of other ramifications will this have?

I don't need their contact info. in the Joomla user manager if I have it in HikaShop and AcyMailing, but I am curious what else is affected by deleting the people in the Joomla User Manager.

Brad

Sunday School Teacher Training
www.m2820.com

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8 years 5 months ago #242387

Hi,

What implication this will have is that people won't be able to log on the website with their account.
Their orders will still be there, their AcyMailing subscriptions will still be there.

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8 years 5 months ago #242476

When you say, "delete the user accounts from the Joomla user manager so that people can guest checkout with their email address," I guess I don't understand what you're suggesting. When I go to Joomla > User (dropdown menu) > Manage, then delete one of the people in this group, it also deletes them from HikaShop and AcyMailing. Is that what you are saying I need to do or am I doing the wrong thing?

Brad

Sunday School Teacher Training
www.m2820.com

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8 years 5 months ago #242503

Hi,

In HikaShop the people will only be deleted if they don't have any order. If they have an order, the user will still be in HikaShop so that you can check his orders.
In AcyMailing, I'm not sure. But you can always export the AcyMailing subscribers list and reimport it after you deleted the users in Joomla I guess. Please check with the AcyMailing support.

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