Problem in Shipping Address

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8 years 5 months ago #242573

-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.5.1

hi,
my shipping and payment address configuration is as you can see in attached image.
but in my checkout address pages i only see "test" in shipping address section.

i've disabled my theme overrides but the problem still exist.

any idea about the source of the problem ?

P.S: when i change the configuration in some ways i can see the address selector or creator but no matter which address i choose i see "test" in shipping address section in my customer EMail notification!!!!

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8 years 5 months ago #242575

Hi,

It's not like that by default in HikaShop. So it has to come from some modifications you made.
I would also have guessed that it came from a view override.
But if you say that it doesn't come from that then maybe it coems from the way you configured your shipping method ? If you configured it to override the shipping address with the "test" text, then that could happen too.

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8 years 5 months ago #242952

i'm sure it's not from my overrides in my theme/html folder
i've also checked the setting i've attached a shot of my settings in hika configuration page is any thing wrong with it ?
how and where can i override the shipping method to text "test"? cause i cannot remember if i've done this ?
where should i check ?

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8 years 5 months ago #242962

Hello,

To check this, follow these steps :
- Go to Components => HikaShop => Configuration
- On System dropdown select Shipping methods
- You will see all your Shipping method, click on their Name to edit it.
- Look for this option "Override shipping address" in "Generic configuration" part :




If this is set like this, you have an override on Address, so set "Override shipping address" to "No".

Hope this will solve your issue.

Regards

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Last edit: 8 years 5 months ago by Philip.

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