Thank you page

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8 years 4 months ago #244392

Hello,

After spending 2 days looking at the thank_page forum questions, I am still seeking an answer.
I am using only the Virtual Merchant payment plugin. Everything works but not thank you.

When a user clicks finish, I would like to send them to an article.. /thank-you . With order details.

I have read everything about the after_end and return_url and this does not work. It breaks the payment /shipping plugins...

Again, when a user clicks "Finish", I would like to send them to an article.. /thank-you . With order details.

Thanks you for your time, we purchased Hikashop Business.

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8 years 4 months ago #244411

Hi,

There is no code to change. There is only one thing to do: Enter the URL of your thank you page in the "return URL" setting of your payment method.
That way, after you click on finish, it will validate the payment, create the order, and then redirect to that URL automatically.

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8 years 4 months ago #244497

Hello, thank you for your response.

I still have an issue, please see attached. After checkout, the system still directs to the "Thank you for your purchase" message. Not the url.

Thank you

Shall I give you admin to the site?

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Last edit: 8 years 4 months ago by Mark Saiger.

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8 years 4 months ago #244503

I sent the admin info through your contact form

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Last edit: 8 years 4 months ago by Mark Saiger.

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8 years 4 months ago #244500

Hi,

It's normal that it displays the standard thank you for your purchase page. However, on that page, if the return URL setting is filled, there is some javascript code to redirect to your return URL:
take.ms/hhScP
If it doesn't do the redirect, then it probably means that you have a javascript error on that page which stops the browser from processing the javascript redirect to your return URL.
So you'll have to look at the javascript console of your browser on that page. It should give you the error message corresponding to the problem leading to the issue.
Most of the time, it's some kind of javascript conflict with your Joomla template.
Try to switch to the default Joomla template and do a test checkout with it. It might actually work with it, confirming that there is some kind of conflict with the template you're using.

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